Privacy policy

Effective date: March 20th, 2026

Bird Feeder ALTA is operated by COMMERCE ALTA INC., a Quebec-registered corporation based in Gatineau, Quebec, Canada.

This Privacy Policy describes how Bird Feeder ALTA (“we”, “us”, or “our”), operated by COMMERCE ALTA INC., collects, uses, and protects personal information when you visit or make a purchase from birdfeedercanada.ca. This website is intended for customers located in Canada.

1. Information We Collect

We may collect the following types of information:

  • Personal information you voluntarily provide:
    • Name
    • Email address
    • Shipping and billing address
    • Phone number (if provided)
  • Order and transaction information:
    • Products purchased
    • Order history
    • Payment method (processed securely by third-party providers)
  • Technical information:
    • IP address
    • Browser and device type
    • Pages viewed and interactions

2. How We Use Your Information

We use personal information only for the following purposes:

  • Process and fulfill orders
  • Communicate with customers regarding orders or support
  • Operate and improve our website
  • Analyze website usage and performance
  • Send marketing communications only where consent has been provided

We do not sell, rent, or trade personal information.

3. Consent

By using our website or placing an order, you consent to the collection and use of personal information as described in this policy.

You may withdraw consent at any time by:

  • Using the unsubscribe link in our emails, or
  • Contacting us directly

Transactional communications related to orders may still be sent when necessary.

4. Payments

Payments are processed securely by trusted third-party providers such as Shopify Payments, Stripe, or PayPal.

Bird Feeder ALTA does not store complete payment card information.

5. Third-Party Service Providers

We share personal information only with service providers necessary to operate our business, including:

  • Payment processors
  • Shipping and logistics partners
  • Website hosting and analytics providers

These providers are authorized to use personal information only to perform services on our behalf.

6. Cookies and Analytics

We use cookies and similar technologies to:

  • Enable essential website functionality
  • Remember user preferences
  • Measure performance and usage

We may use tools such as Google Analytics to analyze site activity.

Where required, consent for non-essential cookies is obtained through a consent banner before activation.

You may manage or disable cookies through your browser settings. Disabling cookies may impact functionality.

7. Data Retention, Storage, and Security

Personal information is retained only as long as necessary to fulfill the purposes described or as required by law.

Our store is hosted on Shopify, which applies industry-standard security measures.

Personal information may be processed or stored outside Quebec or Canada by service providers. Appropriate safeguards are implemented in accordance with applicable laws.

While we take reasonable measures to protect personal information, no system can be guaranteed to be completely secure.

8. Access, Correction, and Deletion

You may request access to, correction of, or deletion of personal information, subject to legal obligations.

Requests can be submitted to:

Bird Feeder ALTA
COMMERCE ALTA INC.
Gatineau, Quebec, Canada
Email: info@birdfeedercanada.ca
Phone: +1-873-671-2182

9. Changes to This Policy

This policy may be updated from time to time. Updates will be posted on this page with the revised effective date.

10. Person Responsible for Personal Information

Bird Feeder ALTA, operated by COMMERCE ALTA INC., is responsible for personal information collected through birdfeedercanada.ca.

Questions or complaints may be directed to:

Privacy Contact
Bird Feeder ALTA
COMMERCE ALTA INC.
Gatineau, Quebec, Canada
Email: info@birdfeedercanada.ca
Phone: +1-873-671-2182