Terms of service
Effective date: March 20, 2026
These Terms of Service (“Terms”) govern your use of birdfeedercanada.ca and any purchase made from Bird Feeder ALTA, operated by COMMERCE ALTA INC. (“we”, “us”, or “our”), a Quebec-registered corporation based in Gatineau, Quebec, Canada.
By accessing our website or placing an order, you agree to be bound by these Terms.
1. Online Store Terms
You must be of legal age in your province or territory to make purchases on this website.
You agree not to use our products or services for any illegal or unauthorized purpose and not to violate any applicable laws.
2. Product Information
We make reasonable efforts to provide accurate product descriptions, images, and specifications. Minor variations may occur.
Product images are provided for illustrative purposes. Actual products may vary slightly.
Products must be used in accordance with their intended purpose and any provided instructions. We are not responsible for damage, injury, or loss resulting from misuse, improper installation, or use outside normal conditions.
3. Pricing, Availability, and Order Acceptance
All prices are listed in Canadian dollars (CAD) and may change without notice.
We reserve the right to:
- Correct errors or inaccuracies
- Limit quantities per order
- Refuse or cancel orders where necessary
If an order is cancelled after payment, a refund will be issued.
4. Orders, Payment, and Address Accuracy
Payments are processed through secure third-party providers.
Customers are responsible for providing accurate billing and shipping information. We are not responsible for delays or additional costs resulting from incorrect or incomplete address information provided at checkout.
5. Shipping and Delivery
We ship within Canada only.
Delivery timeframes are estimates and are not guaranteed.
Once an order has been shipped, delays caused by carriers or external factors are outside our control.
Ownership and risk related to products transfer in accordance with applicable consumer protection laws.
Please refer to our Shipping Policy for full details.
6. Returns and Refunds
Returns, refunds, and exchanges are governed by our Refund Policy, which forms part of these Terms.
We reserve the right to refuse returns that do not meet the conditions outlined in our Refund Policy.
7. Website Availability
We do not guarantee uninterrupted or error-free access to our website. Temporary service interruptions may occur due to maintenance, updates, or technical reasons.
8. Limitation of Liability
To the fullest extent permitted by applicable law, Bird Feeder ALTA and COMMERCE ALTA INC. shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.
Nothing in these Terms limits rights or remedies that cannot be excluded under applicable consumer protection laws.
Our total liability for any claim related to a purchase is limited to the amount paid for the product in question.
9. Warranties and Manufacturer Guarantees
Certain products may include manufacturer warranties. Warranty claims may need to be addressed directly with the manufacturer.
We do not control manufacturer warranty decisions but may assist with contact information where appropriate.
10. Intellectual Property
All content on this website is the property of Bird Feeder ALTA or its licensors and may not be reproduced or reused without permission.
11. Governing Law
These Terms are governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein.
12. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
13. Changes to These Terms
We may update these Terms from time to time. The version in effect at the time of your order will apply to that purchase.
Continued use of the website after updates constitutes acceptance of the revised Terms.
14. Consumer Rights
These Terms do not affect any rights you may have under applicable consumer protection laws, including the Loi sur la protection du consommateur (Quebec).
15. Force Majeure
We are not responsible for delays or failure to perform obligations due to events beyond our control, including but not limited to natural disasters, carrier disruptions, supply chain issues, or government actions.
16. Contact Information
Questions about these Terms may be directed to:
Bird Feeder ALTA
Operated by COMMERCE ALTA INC.
Gatineau, Quebec, Canada
Email: info@birdfeedercanada.ca
Phone: +1-873-671-2182